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Refund Policy

Cumberland Curling Club Refund Policy

The Cumberland Curling Club is a not-for-profit organization relying on membership fees to fund seasonal operations. We understand unforeseen circumstances arise and handle refunds according to the guidelines below.

1. Core Rules & Fees

  • Administration Fee: All member-initiated refunds are subject to a $25 administration fee.

  • Association Fees: CurlON and OVCA fees are non-refundable unless a withdrawal is requested before the fall registration deadline.

  • Minimum Limit: Refund calculations resulting in a net payout of less than $50 will not be considered.

  • Late Fees: Any late fees applied during registration are entirely non-refundable.

2. General League Withdrawals & Cancellations

  • Cancellation by the Club: If the Club cancels a league before the season starts, members receive a full refund or a transfer to an open league. If cancelled after opening day, partial refunds are issued at the Board’s financial discretion (no admin fee applies).

  • Member Withdrawal Before Deadlines: 100% league refunds (minus the $25 admin fee) are given if requested before the registration deadline. Requests made after the deadline but before opening day are subject to non-refundable association fees.

  • Member Withdrawal After Opening Day: Refund requests submitted on or after opening day are only considered for exceptional circumstances (season-ending injury, major personal/family illness, or sudden work relocation). Snowbirds registered for the second half must request a refund before January 1.

The Refund Formula

Approved mid-season refunds are calculated using the date of your written request:

Refund = [(Weeks Remaining ÷ Total Weeks in Season) × Total Fees Paid](Association Fees + $25 Admin Fee)

3. Limited Programs (Adult Learn-to-Curl & Youth Rocks)

Because these are high-demand, progressive instructional programs, they follow a strict withdrawal timeline:

  • 14+ Days Before First Lesson: Full refund (minus the $25 admin fee).

  • 1 to 13 Days Before First Lesson: 50% refund (minus association and admin fees).

  • On or After Day of First Lesson: Refund requests are considered under exceptional circumstances only. If approved, they may be issued as a prorated refund or a future credit.

How to Request a Refund

All requests must be submitted in writing to the Membership Director at This email address is being protected from spambots. You need JavaScript enabled to view it. as soon as you become aware of your inability to play. Please include detailed context to assist the Refund Committee (Composed of President, Treasurer, Membership Director, Match Director and Daytime Director). Approved payouts will be processed and communicated within 30 calendar days. All decisions by the Board of Directors are final. 

Summary

Program or League Cancellation

Time Frame

Membership Fee

League Fee(s)

CurlON and OVCA  Fee

Admin Fee ($25)

Cancellation by the Club prior to opening day

Full refund

Full refund

Full refund1

N

Cancellation by the Club on or after opening day2 

In good faith at the Board’s discretion 

In good faith at the Board’s discretion 

No refund

N

1 If member is not participating in any other programs or leagues
2 Typically due to imposed restrictions, including government health-related directives

 Withdrawal from League

Time Frame

Membership Fee

League Fee(s)

CurlON and OVCA  Fee

Admin Fee ($25)

Before registration deadline

Full refund

Full refund

Full refund

Y

After registration deadline but before opening day

Full refund

Full refund

No refund

Y

On or after opening day

Prorated3

Prorated3

No refund

Y

3 Subject to approval by the Refund Committee 

Withdrawal from Limited Program (Adult Learn-to-Curl, Junior Rocks, Little Rocks)

Time Frame

Program Fee

League Fee(s)

CurlON and OVCA  Fee

Admin Fee ($25)

14 calendar days prior to the first session

Full refund

N/A

Full refund

Y

1-13 days before the first session

50% refund

N/A

No refund

Y

Learn-to-Curl: On or after day of first lesson

Exceptional circumstances only4; Prorated5

N/A

No refund

Y

4 Subject to approval by the Refund Committee
5 If appropriate, may be offered in the form of a credit for future participation

 


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CUMBERLAND CURLING CLUB

935 Cameron St.
Cumberland, Ontario  K4C1C6

PHONE: 613-833-2774

Questions? Email [email protected]

Technical issues? Email [email protected]

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About The Club

Cumberland Curling Club has brought together local residents to enjoy curling since 1946 - over 75 years!

Our two-sheet rink typically welcomes around 150 members per season from Cumberland, Rockland, Orleans, and surrounding areas. Learn-to-Curl is a popular program for introduction to the sport. We also regularly host private events.

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